If you are a large organisation or an SME with multiple sites, your recycling needs will vary. To ensure we tailor the right service to your business, we would like to discuss your requirements.
Please fill in the form and a Smith News Recycle Team member will be in touch shortly to discuss the best solution for you.
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Why Trust Us?
At Smiths News Recycle, we understand that businesses need services that are simple, reliable, and hassle‑free. That’s why we collect your recycling 7 days a week, 364 days a year, using our early‑morning delivery network. Every bag is scanned for full tracking, giving you complete visibility and peace of mind at every step. With a service built on reliability, affordability, and full compliance, we make recycling easy and stress‑free, helping you focus on what really matters: running your business. When you choose Smiths News Recycle, you’re choosing proven expertise, operational reliability, and a partner you can count on.
How It Works
Put your recycling into our Smiths News barcoded bags, drums or tote boxes.
Place your recycling outside your business.
Our van/driver collects it.
Solves all problems!
Testimonials
Frequently Asked Questions
What is the Simpler recycling legislation?
Simpler Recycling, which came into effect on March 31st 2025, requires businesses and relevant non-domestic premises with more than 10 Full Time Equivalent employees (FTE) in England to arrange for the collection of the core recyclable waste streams, with the exception of garden waste (glass, metal, plastic, paper and card, and food waste).
This will be applicable to all businesses regardless of size from March 31st, 2027 at Smiths News Recycle , our aim is to make compliance simple for our customers. We offer a Dry Mixed Recycling (DMR) collection service where you can mix cardboard, paper, metal tins and cans, plastic bottles/tops, pots and tubs and drinks cartons. If you have large amount of cardboard, we also offer a separate collection.
If you want to learn more about Simpler Recycling, please visit the dedicated page on the Department for Environment & Rural Affair (DEFRA)’s website – here.
Why do I need to provide my ID to get set-up on your direct debit service plans?
ID is required by our bank as part of the so-called “Know Your Customer” anti-money laundering and compliance regime.
What is the Deposit Return Scheme?
The Deposit Return Scheme adds a small, refundable deposit to the price of certain drinks containers at the point of purchase. When the empty container is returned to a designated return point, the customer gets the deposit back. Please find out more about DRS on our dedicated Insight page here.
Is there any limit to the number of bags I can leave out?
Not if you are on a Pay as you Go service. However, on some packages there is a weekly limit. Please check your service agreement and note additional bag charges if you exceed your agreement.
How often do I pay if I go on Direct Debit?
We will set you up on a monthly Direct Debit arrangement with payment due, 11 days after the monthly invoice date.
How do I order new bags?
If you are a Smiths News & Magazines customer, you can order recycle bags via our SNapp app. Remember to have your customer number handy as we will need this to identify your account. If you are not a Smiths News & Magazines customer, please simply reorder via our website. Remember to have your customer number handy as we will need this to identify your account If you have any issue, please contact our dedicated Recycle customer services team that are available Monday to Friday 8am to 5:30pm on 0330 838 0303 or you can email us at recycle@smithsnews.co.uk
I have run out of bags/labels, can I use my own?
No. You will need to wait until your new order of Smiths News barcoded bags/labels arrives. Our drivers will not collect anything unless they know it is meant for Smiths News.
Who can use Smiths News Recycle services?
Smiths News Recycle provides waste and recycling collections for retailers, offices, warehouses and commercial sites across the UK.
How often can collections take place?
Collection frequency can be tailored to your needs, from daily collections to ad‑hoc services depending on waste type and volume.
What happens to my waste after collection?
We aim to recycle or recover as much material as possible, diverting waste from landfill and always meeting UK environmental regulations.
Can you provide compliance and reporting data?
Yes. We support customers with recycling data and documentation to help meet Duty of Care and sustainability reporting. Please email us at recycle.admin@smithsnews.co.uk to discuss your individual requirements.
What if I’m not sure where an item should go?
Our service team can provide guidance and signage to help your staff recycle correctly.
How do I arrange a new or change an existing service?
Contact the Smiths News Recycle team by calling us on 0330 838 0303 or emailing us at recycle@smithsnews.co.uk
How quickly will I receive my bags/labels to start using the service?
We aim to have your account set up and ready to use within 5 working days. Our onboarding team will keep you updated throughout the onboarding process.
I want to cancel – what is the process?
We are sad to hear that you may want to leave, and our service team will want to understand if there is anything we can do to make you want to stay with us. However, if ultimately you wish to cancel, we would need your request in writing to recycle@smithsnews.co.uk and there is a 30-day notice period that would need to be seen through. If you are on a pay-as-you-go service with us, there is no process. Once you have used the last bag/label on your roll, you can just stop ordering.